Payment Fee Policy
Following the patient’s medical or surgical evaluation, a diagnostic plan and estimate will be presented and payment is required prior to its execution. Based on the diagnostics outcome, a treatment plan,
and a separate estimate for it, will then be presented. The required deposit for all patients admitted to any of our hospital is the low-end of an estimate.
Our accounting department updates each bill every morning and financial updates are available to every Owner/Client. Periodic collections of the account balance should be expected. Payment in full is due
upon discharge. We accept: cash, Insurable Checks, Visa, MasterCard, Discover and American Express. Our Client Care Coordinators will be happy to assist you with the accepted forms of payment.
Additional payment options:
Apply for CareCredit. Based in California, CareCredit is a flexible patient/client payment program, specifically designed for healthcare expenses, including veterinary expenses. Read terms carefully, as with any credit contract. Contact them at www.carecredit.com or (800) 859-9975. We currently offer a plan that defers interest charges for 6 months.
Contact family members or friends for financial assistance.
Apply for assistance from one of the following organizations or agencies. Please note that many of these organizations and agencies have limited funds so you may have to approach more than one.
Some require applications for assistance, some provide very specific assistance, and some work directly with veterinarians. These organizations are listed as resources; we cannot guarantee that you will
receive assistance.
- Contact your local animal shelter. Some shelters operate or know of local subsidized veterinary clinics or veterinary assistance programs.
- Tails of Hope Foundation. (www.tailsofhopefoundation.org ) Under its Sponsor-A-Pet Program, Tails of Hope Foundation underwrites the cost of veterinary care for companion animals suffering from cancer or other life-threatening diseases whose owners cannot afford to pay for such care.
- National Breed Clubs. If you have a specific breed of dog or cat, contact the National Club for that breed. Sometimes these clubs offer a veterinary assistance fund.
- Angels for Animals. (www.angels4animals.org ) The mission of Angels of Animals is to serve as the guardian angel of animals whose caretakers find themselves in difficult financial situations.
- Cats in Crisis. (www.catsincrisis.org ) Cats in Crisis is dedicated to helping individuals care for cats with chronic or emergency medical conditions through financial and fundraising assistance.
- In Memory of Magic. (www.imom.org ) IMOM is dedicated to ensuring that no companion animal is euthanized simply because his or her caretaker is financially challenged.
- Feline Veterinary Emergency Assistance Program. (www.fveap.org ) The Feline Veterinary Emergency Assistance Program provides financial assistance to cat and kitten guardians who are unable to afford veterinary services when a life-threatening illness or injury strikes.
