Winston is not just our dog, he is our family. When he starting favoring his right hind leg this past summer, we immediately brought him to see Dr. Lombardi. Winston first met Dr. Lombardi in 2010 after he suffered a jaw fracture that required surgical repair. Dr. Lombardi not only corrected Winston’s injury with ultimate precision, she provided confidence and peace of mind for us that Winston’s health and functioning would be restored. So when she diagnosed Winston with a partial tear of his cruciate ligament this past summer, we knew that Dr. Lombardi would be able to get Winston patched up. Sure enough, Dr. Lombardi fixed Winston’s leg perfectly. She provided detailed instructions on his recovery, and was available by phone any time we needed clarification or had a concern about his progress. Dr. Lombardi checked on Winston’s leg many times throughout the healing process, and was diligent in making sure that he made a complete recovery. Thanks to Dr. Lombardi, Winston is able to use his jaw and his leg perfectly. Dr. Lombardi is kind, caring, and compassionate. It is evident that not only is she an excellent veterinarian, she truly cares about the health and well being of her patients and their families.
Winston’s recovery from the leg surgery was not without bumps in the road. When he developed severe esophagitis, he was treated by Drs. Collins, Jaeger, Vatash, and Rothman. Each time we came to EEVESC Winston was thoroughly assessed and provided with excellent treatment. We always felt confident about Winston’s health being in the hands of the EEVESC team, even during a period of time when it was not clear why Winston was so sick. When his condition continued to worsen, we were referred to Dr. Parente, the internal medicine specialist. Dr. Parente saved Winston’s life. Winston was at a point that he was no longer able to swallow food. He had lost a significant amount of weight, and we still did not know what was wrong. In addition to seeing Dr. Parente at EEVESC, we talked to Dr. Parente on the phone almost everyday for several weeks. Even when he was not in the office, Dr. Parente returned my calls, took the time (a lot of time) to listen to all of our concerns, and helped us choose the best course of action for Winston. Ultimately, Dr. Parente correctly diagnosed Winston’s rare condition (espohageal stricture) and was able to surgically repair Winston’s esophagus. Even though I was nervous for Winston, I knew he was in great hands! Winston made a wonderful recovery from this condition and is healthy again.
After many trips to EEVESC, one would think that Winston would dread walking through those doors. Another exam, perhaps an overnight stay, surgery, who knows. Well, Winston still eagerly walks into EEVESC! He greets the doctors and office staff happily. Winston is confident too that when he is there, he will be taken care of. Aside from the wonderful doctors, the EEVESC staff is incredible. They have always made us feel welcome to stay while we wait to hear how Winston is doing. When we call to check on him we are happily greeted and given detailed updates. If we have a question, there is always someone available to take our call. In addition, EEVESC keeps our local veterinarian completely aprised of Winston’s progress to provide that important continuity of care.
Thanks to this amazing team of veterinarians and their staff, Winston is happy and healthy. He has returned his focus to chasing squirrels, eating treats, being a big brother to our baby, and loving and protecting his family. Our gratitude for the care and expertise of EEVESC is beyond words. We sincerely feel so fortunate to have EEVESC to rely on for Winston’s health needs. Thank you, as always, for everything you have done for Winston, our family.
The Lisa Family